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Thursday, October 27, 2011

Follow Up & Follow Through

Be sure to follow through and do what you promise to do. Better yet, strive to exceed your customer's expectations. Communicate before, during and after a job. Be sure deliverables are on time and inform customers regarding delays and rescheduling. This goes a long way to build customer loyalty, repeat business and word of mouth referrals.  Source:  http://www.manta.com/

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